Privacy Policy

Effective Date: 1 June 2026

Welcome to Casino Clubhouse. We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.casinoclubhouse.au, in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

1. Information We Collect

We may collect and process the following types of personal information:

Identity Information: name, date of birth, gender;
Contact Information: email address, postal address, phone number;
Account Information: username, password, transaction history;
Payment Information: credit/debit card details, billing address;
Technical Information: IP address, browser type, device information, operating system;
Usage Information: pages visited, time spent on site, click data;
Marketing and Communications Data: preferences in receiving marketing from us and your communication preferences.

2. How We Collect Your Information

We collect information directly from you when you register, make a deposit, participate in promotions, or communicate with us. We also collect information automatically through cookies and similar technologies when you use our website.

3. Use of Your Information

We use your personal information to:

Provide and manage your account and access to our services;
Process transactions and payments;
Communicate with you about your account, promotions, and updates;
Improve our website, products, and services;
Comply with legal and regulatory obligations;
Prevent fraud and ensure security;
Conduct marketing activities, subject to your consent where required.

4. Disclosure of Your Information

We may disclose your personal information to:

Service providers and partners who assist us in operating our website and services;
Payment processors and financial institutions;
Regulatory bodies, law enforcement, or government agencies as required by law;
Other third parties with your consent or where permitted by law.

5. International Transfers

Your information may be transferred to, and stored at, destinations outside Australia, including countries that may not have the same level of data protection laws. We will take reasonable steps to ensure your information is protected in accordance with this Privacy Policy.

6. Security of Your Information

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

7. Your Rights

You have the right to:

Access and obtain a copy of your personal information;
Request correction of inaccurate or incomplete information;
Request deletion of your personal information, subject to legal obligations;
Object to or restrict processing of your data;
Withdraw consent at any time where processing is based on consent;
Lodge a complaint with the Office of the Australian Information Commissioner (OAIC) if you believe your privacy has been breached.

To exercise these rights, please contact us using the details below.

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. You can manage your cookie preferences through your browser settings. For more information, please see our Cookie Policy.

9. Children’s Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children under 18. If we become aware that we have inadvertently collected personal information from a child under 18, we will take steps to delete that information.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated policy will be posted on this page with a revised effective date. We encourage you to review this policy periodically.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us:

Email: [email protected]
Phone: +61 2 1234 5678
Mailing Address:
Casino Clubhouse Privacy Officer
123 Gaming Street
Sydney, NSW 2000
Australia